FAQ
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I have sensitive ears. Are your metal posts nickel-free?
All earring posts and jump rings are nickel-free. The posts and earring backs are made of stainless steel. Huggie posts are gold plated brass and silver plated brass.
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How durable is polymer clay?
Pretty durable! Polymer clay may have a slight bend to it- this is normal. Some of my earrings have a resin glaze, which may harden them a bit more. But clay is still clay and at the end of the day, I would not recommend wearing them to football practice.
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I saw a pair of earrings on your site last week and now they're gone. What happened?
I do not make earrings in bulk. This is usally because I have no clue what I am going to be making when I bake pieces. As such, I only make one, sometimes two of a particular style. If you see it, I urge you to grab it while you can, as I cannot guarantee I will make them again. One advantage is that those who buy my earrings have a unique pair that isn’t mass produced.
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Can you make me custom earrings?
If time allows, I love to make customs! Follow me on Instagram and I will post when I am doing custom orders.
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How long will it take for my earrings to ship?
Earrings are made to order, just for YOU. Please allow 3 business days for your order to be processed and shipped. You will receive tracking information as soon as your label is created!
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Are these earrings heavy?
Nope! Polymer clay is extremely lightweight, so you can wear a big statement piece without FEELING like you’re wearing something huge. Sometimes, I forget I am even wearing any earrings!
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How do I store my earrings?
These earrings are not made for the “jewelry junk drawer.” Clay can be fragile, especially when there is small detail work included, like leaves or flower petals. I suggest hanging them back on the card, placing them in a bag, or a jewelry box, where they won’t be knocked around.
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I got makeup all over the back of my earrings! How do I clean them?
Easy! Dip a Q-Tip into some warm, soapy water and gently rub.
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Do you ever do pop-up markets?
Yes, and I’d love to meet you! Please visit my In-Person Events page for anything upcoming!
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I've been storing my earrings properly, but one of them broke. Can I get a replacement?
Your satisfaction is so important to us! Please reach out to me at kimmie@klaybaybay.com
